WNS | Assistant Manager - Transactional Quality - Pune - Magarpatta - SEZ - REF113749L_2026289324

Key responsibilities

• The Assistant Manager – Transactional Quality is responsible for ensuring process quality, compliance, and operational excellence across Record to Report (RTR) and Royalty processes.
• The role involves conducting quality audits, identifying process improvement opportunities, analyzing quality trends, driving corrective actions, and supporting governance activities to ensure delivery of high-quality services in accordance with client and organizational requirements.
• Ensure adherence to Standard Operating Procedures (SOPs), accounting standards, client requirements, and internal controls.
• Monitor quality performance and identify areas for improvement.
• Conduct calibration sessions to ensure consistency in quality evaluations.
• Audit & Compliance Perform transaction, process, and compliance audits across RTR and Royalty activities.
• Review journal entries, reconciliations, month-end close activities, financial reporting outputs, and royalty transactions for accuracy and compliance.
• Identify control gaps, process risks, and quality issues.
• Ensure effective implementation and closure of corrective and preventive actions (CAPA).
• Reporting & Analytics Analyze audit findings, quality scores, defect trends, and process performance metrics.
• Prepare dashboards, scorecards, and periodic quality reports for management review.
• Provide actionable insights to improve accuracy, efficiency, and compliance.
• Track and report quality KPIs and improvement initiatives.

Qualifications

• Experience in Finance & Accounting, Shared Services, BPO, or BPM environments.
• Minimum 2 to 3 years of experience in Quality, Audit, Compliance, or Process Excellence roles.
• Strong understanding of RTR processes including General Ledger, Journal Entries, Account Reconciliations, Fixed Assets, Intercompany Accounting, Financial Reporting, and Month-End Close.
• Exposure to Royalty accounting, royalty reconciliations, contractual compliance, and reporting activities is preferred.
• Experience in stakeholder management and quality governance.
• Knowledge of RTR controls, accounting principles, and compliance requirements.
• Expertise in audit methodologies, Root Cause Analysis (RCA), CAPA, and process improvement techniques.
• Advanced proficiency in Microsoft Excel and PowerPoint.
• Exposure to SAP, Oracle, or other ERP systems.
• Knowledge of Power BI or reporting tools will be an added advantage.

WNS Global Services

WNS started in Mumbai in 1996 as an in-house operations unit for British Airways. Warburg Pincus bought a majority stake in 2002, and the company listed on the New York Stock Exchange in 2006. In October 2025 it became part of the French group Capgemini, and its shares were taken off the NYSE. WNS runs finance and accounting, customer service, procurement, HR and analytics work for clients in banking, capital markets and many other industries, increasingly with automation and AI. In India it has its head office at Vikhroli in Mumbai and delivery centres in Mumbai, Pune, Gurugram, Noida, Chennai, Bengaluru, Hyderabad, Nashik, Indore and Visakhapatnam.

Finance and accounting operations make up much of WNS's work in India. Roles span accounts payable, accounts receivable and cash application, general ledger and record-to-report, statutory and financial reporting, taxation, treasury, costing, US payroll, lease administration, and royalty reporting and audit, plus quality and process-training roles. Most are in Mumbai, Pune and Gurugram, often on US or UK shifts. Postings commonly ask for a B.Com, M.Com or MBA (Finance); several welcome CA Inter or CMA Inter candidates, and some name CA, ACCA or CPA, including roles for CA freshers.

• Industry: Business transformation and outsourced operations: finance and accounting, customer experience, procurement, analytics, HR and risk and compliance services
• Headquarters: Mumbai, India; part of the Capgemini group (Paris, France) since October 2025
• In India: Head office at Vikhroli, Mumbai, with delivery centres in Mumbai, Pune, Gurugram, Noida, Chennai, Bengaluru, Hyderabad, Nashik, Indore and Visakhapatnam