ABB India | CFIN O2C Solution lead

Role and responsibilities

• We are seeking an experienced Order-to-Cash (O2C) Solution Lead to lead and mentor a team of Solution Architects responsible for the configuration, optimization, and support of O2C processes within the Central Finance (CFIN) system.
• This position requires close coordination with internal teams, including Finance, IS Architecture, and external vendors, to maintain and evolve the O2C architecture, ensuring it meets business needs and complies with ABB's standards.
• This role is contributing to the Finance Services business Finance Process Data Systems division in Bangalore, India.
• In this role, you will oversee the O2C team’s day-to-day activities, guide them in resolving complex system issues, and drive the continuous improvement of O2C processes across the organization.
• You will also be responsible for collaborating with key stakeholders to ensure that O2C systems and processes are aligned with business objectives, scalable, and compliant with internal standards.
• Manage timelines, resources, and deliverables to ensure successful project outcomes.
• Ensure that new solutions meet both business and technical requirements.
• Oversee testing, documentation, and change management activities.
• Ensure prompt and effective resolution of problems affecting O2C processes.
• Performance Metrics & Reporting: Establish and monitor key performance indicators (KPIs) to assess the effectiveness and efficiency of O2C processes.
• Provide regular status reports and performance analysis to senior management.
• Foster a collaborative, high-performance team culture.

Qualifications for the role

• Education: Bachelor’s or master’s degree in computer science, Finance, Information Systems, Business Administration, or a related field.
• Relevant certifications in O2C SAP S/4HANA, SAP CFIN, or IT architecture.
• Proven experience (7+ years) in O2C process management, with a strong background in system configuration and implementation within SAP or similar ERP environments (SAP S/4HANA, SAP CFIN).
• Experience in a leadership or managerial role within an O2C or functional team, with demonstrated ability to lead and motivate a team.
• In-depth understanding of O2C processes (order management, billing, collections, accounts receivable) and their integration into broader financial systems.
• Strong experience with Central Finance (CFIN), SAP modules, and cross-functional system integration.
• Ability to analyse business requirements and translate them into functional and technical system specifications.
• Strong problem-solving skills with a focus on process optimization and automation.
• Strong lifecycle case for Credit Management & Integration process between source & CFIN, Down Payment concepts maturity for onboarding countries, Industry solution for Project Cash flow, Provisioning based on global rule sets.
• Strong leadership and team management skills, with the ability to motivate and guide cross-functional teams.
• Excellent communication, presentation, and interpersonal skills, with the ability to interact effectively with stakeholders at all levels.
• Proven project management skills, including the ability to manage multiple priorities, deliverables, and deadlines.
• Experience in managing relationships with external vendors and third-party service providers to ensure the delivery of high-quality solutions.
• Ability to adapt to a fast-paced, dynamic work environment and manage multiple priorities effectively.

ABB India Limited

ABB is a Swiss-headquartered engineering and technology group best known for electrification and automation. It has worked in India for more than a century, and its listed company here, ABB India Limited, began in 1949 as Hindustan Electric Company. ABB India makes and services electrical equipment, motors and drives and automation systems for power utilities, factories, transport and buildings, from plants and engineering centres that also supply ABB businesses in other countries.

Finance openings at ABB in India are concentrated in Bengaluru, in teams that close the books, report and control for ABB units in India and abroad. Typical roles are accounting and reporting analysts and specialists (general ledger, accounts payable and receivable, intercompany, fixed assets and lease accounting), direct and indirect tax analysts, and controlling and FP&A specialists. Most ask for a B.Com, M.Com or MBA (Finance), and several name CA, CMA or CA Inter as a requirement or an advantage.

• Industry: Electrification and automation technology: electrical products and systems, motors and drives, process automation
• Headquarters: Zurich, Switzerland (ABB Ltd); ABB India Limited has its registered office in Bengaluru
• In India: ABB India Limited, listed on the NSE and BSE, with factories, feeder factories for ABB's global supply chain and engineering centres in India; most finance roles are in Bengaluru