Amazon India | FinOps Analyst - AP, Finance & Accounting

Responsibilities

• We’ll give you the opportunity to make a difference in a high growth environment where your ability to identify, communicate and drive changes will be a key.
• You will own and manage our payees and coordinate problem solving activities with them to ensure best payee experience and smooth flow of all business process.
• We’re looking for people with communication and analytical skills as well as a passion for process improvement and problem solving.
• The successful candidate will be a member of the Global Finance Operations and will be responsible for payment failure re-drive, invoice ingestion, invoice modification processes.
• Candidate will manage payment failure communication with payees.
• Candidate will work on invoice modification requests.
• Candidate will be responsible to perform Quality Audit of Payment failure communications and Invoice modification requests in Oracle.
• Identifying root causes for problems within the supply chain or in internal Amazon systems and leading the initiative of fixing these problems- conduct follow-up tasks, communicate opportunities for improvement and agree action plans
• Analyze key payee trends, govern mediation requirement based on analyzed trends
• Acting as a main point of contact for payee experience with the goal to develop strong business relationships, create mutual trust, and resolve any conflicts to avoid business interruption
• Prepare payee health scorecard Conducting reviews and identifying vendor accounts that are likely to become a delivery hold situation and pro-actively working on their account balances
• Addressing any account related inquiries and concerns from payee and ensuring vendors know to use the Amazon tools
• Analyzing metrics relating to operational performance and effectively presenting data to vendors and internal teams
• Working actively and accurately on an independent basis; giving great attention to detail and displaying the initiative to quickly identify and resolve variances, failures and discrepancies
• Interacting with Retail & Finance teams while working on the same payee account and agreeing on priorities, business decisions, objectives and communication

Requirements

• Knowledge of Excel at an advanced level
• Experience with Microsoft Office products and applications

Amazon India

Amazon.com, Inc. was founded by Jeff Bezos in 1994 as an online bookshop and is today one of the world's largest companies, spanning online retail, cloud computing through Amazon Web Services (AWS), digital media, devices and advertising. It is headquartered in Seattle and listed on the Nasdaq stock exchange. Amazon launched its Indian marketplace, Amazon.in, in 2013, and its businesses in India now include the marketplace, Amazon Pay, Amazon Business, Prime Video and AWS, which runs two Indian cloud regions — Mumbai (2016) and Hyderabad (2022). Its Hyderabad campus, opened in 2019, was at the time Amazon's largest campus building anywhere in the world.

Beyond serving Indian customers, Amazon's India offices handle a significant share of the company's global finance work: finance operations (accounts payable, receivables and payments), controllership and accounting, worldwide direct and indirect tax reporting, financial planning and business finance for its retail, AWS and payments businesses, and audit, risk and compliance programmes. These roles suit CA, CMA, CPA, ACCA and MBA (Finance) profiles as well as B.Com and M.Com graduates.

• Industry: E-commerce, cloud computing (AWS), digital payments and logistics
• Headquarters: Seattle, Washington, USA (parent: Amazon.com, Inc.); India operations based in Bengaluru
• In India: Corporate offices in Bengaluru, Hyderabad, Chennai, Gurugram, Mumbai and Pune, with fulfilment and delivery centres across India