Amazon India
Amazon India | Payroll Vendor Manager, Amazon Global Payroll team
Upload your resume & find all jobs matching it
See how well this job fits you — plus every other live job that matches your skills and experience.
PDF, DOCX or photo
Applying here? Tailor your resume to this job - see which keywords it asks for that your resume is missing.
Job Highlights
Responsibilities include but are not limited to
- The Amazon Payroll team is looking for an energetic, enthusiastic relationship manager with outstanding analytical, negotiation, and project management skills to join our Vendor Management team.
- The Payroll Vendor Manager is responsible for payroll vendor selection, and vendor management across all countries.
- This position will help oversee the performance of payroll service providers (vendors) and keep all agreements current.
- The incumbent is required to build strong relationships with Legal, Finance Operations, Tech, Compliance, HR, and regional payroll operations teams.
- This broad role is not only a relationship management role, it also focuses on Operational Excellence by partnering with Lean Six Sigma Black Belt team members to support continuous improvement of Amazon processes, aligning them with customer requirements, and delivering positive impacts in controllership, quality, and cost savings.
- Supporting the management of payroll vendor selection.
- Supporting the negotiation and maintenance of contracts, ensuring reduction of cost per pay slip and alignment with Amazon's compliance and control requirements.
- Assisting and participating in vendor meetings as required.
- Analyzing and developing vendor performance data to support vendor governance.
- Analyzing vendor cost and cost improvement opportunities, monitoring monthly spending patterns, and identifying exceptions and areas for potential improvement.
- Responding to escalations in a timely manner.
- Supporting continued development of materials, techniques, and metrics to identify opportunities to improve VM tools, systems, and processes.
- Building and maintaining knowledge management tools such as wikis and shared drives.
- Training and mentoring stakeholders in vendor-related processes.
- Supporting market research activities.
Key skills required
- Deep diving customer pain points in a country and making recommendations for scalable solutions.
- Experience in payroll, HRO, or BPO services, account management, process improvement, procurement, contract negotiation, and creation.
- Ability to invent and simplify processes, adopt AI tools to drive efficiency, and willingness to learn the payroll cycle and collaborate across multiple teams.
- Communication, problem-solving, process improvement, stakeholder management, negotiation skills, and experience leveraging AI tools for operational improvement.
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience with advanced use of Excel and using statistical analysis applications, or experience in vendor management
- 3+ years of vendor management, or 2+ years of relevant discipline work experience
- 3+ years of experience in vendor management, procurement, contract negotiation, or account management
- Experience in payroll operations
- Experience managing and negotiating contracts and vendor relationships
- Experience delivering Lean/Six Sigma projects such as Kaizens, Greenbelts, and continuous improvement initiatives, this should include needs assessment, business case creation, scope definition, project planning and project implementation
- Experience in creating process improvements with automation and analysis, or experience in identifying, leading, and executing opportunities to improve, automate, standardize or simplify finance or business tools and processes
- Experience communicating results to senior leadership, or experience in identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan
- Experience dealing well with ambiguity, prioritizing needs, and delivering measurable results in an agile environment
- Experience with end-to-end project management, or experience completing complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround
- Experience building and scaling knowledge management systems (wikis, runbooks, shared repositories).
About the company
Amazon India
Amazon.com, Inc. was founded by Jeff Bezos in 1994 as an online bookshop and is today one of the world's largest companies, spanning online retail, cloud computing through Amazon Web Services (AWS), digital media, devices and advertising. It is headquartered in Seattle and listed on the Nasdaq stock exchange. Amazon launched its Indian marketplace, Amazon.in, in 2013, and its businesses in India now include the marketplace, Amazon Pay, Amazon Business, Prime Video and AWS, which runs two Indian cloud regions — Mumbai (2016) and Hyderabad (2022). Its Hyderabad campus, opened in 2019, was at the time Amazon's largest campus building anywhere in the world.
Beyond serving Indian customers, Amazon's India offices handle a significant share of the company's global finance work: finance operations (accounts payable, receivables and payments), controllership and accounting, worldwide direct and indirect tax reporting, financial planning and business finance for its retail, AWS and payments businesses, and audit, risk and compliance programmes. These roles suit CA, CMA, CPA, ACCA and MBA (Finance) profiles as well as B.Com and M.Com graduates.
