State Street India | Treasury (Expense & Fund Admin) - Senior Associate

Responsibilities

• The main function of the role is: Work in conjunction with individuals on the team as well as other Shared Services/COEs, outsource partners, Client Operations, other business units as needed to ensure seamless processing according to the fund’s policies, to ensure NAV/yield accuracy and that all SLAs are met.
• Provide timely accurate management reporting and issue log maintenance, under moderate supervision.
• Research and resolve exceptions and issues.
• Reconcile and resolve discrepancies with other Shared Service teams, external clients and Client Operations as needed.
• Ensure all inquiries are resolved in a timely and accurate manner and communicates effectively with client when necessary.
• Ensure appropriate records of daily and monthly activities are kept.
• Coordinate effective and timely flow of critical information to all relevant parties and follows up on administrative details within the department.
• Oversee the adherence to Standard Operating Procedures.
• Maintain knowledge of current alternative procedures and processes.
• Assist with workflow management and technology enhancement, make suggestions to streamline operations.
• Participate in projects as well as prepare and verify information for those various projects/special requests as directed.
• Train, develop and motivate new staff and complete performance appraisals.
• Provide staffing recommendations by interviewing new personnel.
• Coordinate and supervise work efforts when multiple Associates are needed to complete work.
• Provide coaching and development opportunities to staff, participate in individual on-going training and development.
• Perform duties of Associates if required, perform other duties as assigned.
• Act as a focal point of contact to maintain strong client relationship; actively participate in internal and client meetings.
• Performance Focus: Provide excellent service to clients through a results-oriented mindset.
• Manage the day-to-day activities of a functional/oversight team by monitoring, reviewing and validating all daily activity to ensure accuracy and timeliness in calculations and processing, as well as adherence to controls, e.g. ensuring accurate g/l and/or balance for daily pricing.
• Escalate unresolved issues to management as required.
• Document any updates or changes to formal procedures, databases, etc
• Make effective recommendations to hire, discipline, control work and terminate employment
• Make effective recommendations for promotions, salary increases and bonuses.
• During the course of normal day to day operations, responsible for identifying any unusual or potentially suspicious transaction activity and must report and/or escalate in accordance with corporate policy and guidelines detailed in relevant operating procedures.
• Respond to client queries.

Requirements

• Good understanding of financial services and investment products.
• Problem Solving & Analytical Skills.
• Ability to work on MS Office (Excel, Word and PPT).
• Strong attention to detail and a focus on service.
• Strong written and verbal communication skills.
• Ability to prioritize multiple responsibilities to meet internal and industry deadlines.
• Ability to perform under pressure and manage high volumes.
• Ability to communicate with various internal teams to resolve queries and escalate accordingly.
• Strong communication, interpersonal, organizational, and time management skills.
• Should be comfortable working in North America Shifts.

State Street

State Street Corporation is a US financial services company headquartered in Boston, Massachusetts, with roots that go back to 1792. It is one of the world's largest custody banks and asset servicers: pension funds, mutual funds, insurers and other institutional investors rely on it for custody, fund accounting and fund administration, middle-office and data services, while its investment management arm, known for the SPDR exchange-traded funds, manages money for institutions and individuals.

In India, State Street works mainly through State Street Corporate Services Mumbai Private Limited, with offices in Bengaluru, Hyderabad, Mumbai, Pune, Chennai, Coimbatore, Gurugram, Noida and GIFT City. These teams serve State Street's global clients in fund accounting, NAV calculation, fund administration and financial reporting, reconciliations, transfer agency, regulatory reporting, risk and technology — work that suits B.Com, M.Com, CA, CMA, CFA and MBA (Finance) profiles.

• Industry: Financial services — custody, fund services and investment management
• Headquarters: Boston, Massachusetts, USA
• In India: Offices in Bengaluru, Hyderabad, Mumbai, Pune, Chennai, Coimbatore, Gurugram, Noida and GIFT City (Gandhinagar)