Wells Fargo India | Institutional Investment Operations Specialist

Responsibilities

• The team member will be part of the Markets Client Delivery Onboarding team
• The role involves coordinating end-to-end onboarding activities, including client data collection, validation, system setup, and stakeholder engagement.
• As a central point of contact, the team member will work closely with Front Office/Sales, Operations, KYC, Credit, and Documentation teams to facilitate timely client onboarding, provide status updates, and ensure compliance with internal policies and regulatory requirements.
• The team member will also contribute to process improvement and transformation initiatives aimed at enhancing client experience, strengthening controls, and improving operational efficiency.
• Responsible for supporting client onboarding across Markets businesses, including FX, Rates, Equities, Fixed Income, Futures, Commodities, Commercial Real Estate, and Prime Services.
• Participate in lifecycle support activities for institutional trade initiatives and identify opportunities for process improvements.
• Assist leadership in bringing individuals and teams together to resolve complex issues.
• Support the resolution of confirmation and ISDA-related issues.
• Provide subject matter expertise on projects and internal and industry-related initiatives.
• Review and analyze operational activities requiring research, evaluation, and independent judgment.
• Present recommendations for resolving complex situations and exercise independent judgment while developing expertise across functions and projects.
• Support client account onboarding, cash payment input and monitoring, customer service, project support, funding operations, custodial operations, securities settlement services, structured loan operations, and general ledger reconciliation.
• Serve as the primary case manager for end-to-end client onboarding activities, ensuring timely and accurate delivery throughout the onboarding lifecycle.
• Partner with internal and external stakeholders to facilitate a seamless onboarding experience while meeting client, business, and regulatory requirements.
• Coordinate across Front Office, Operations, Compliance, Legal, Credit, Documentation, Collateral, and Client Account teams
• Execute onboarding activities with a strong focus on risk management, control adherence, data quality, and regulatory compliance
• Drive operational excellence by identifying process enhancements, automation opportunities, and control improvements that enhance client experience and efficiency.
• Support business growth initiatives by providing subject matter expertise on onboarding requirements, regulatory developments, and industry changes.
• Lead or contribute to strategic transformation initiatives, partnering with Technology and key stakeholders to deliver sustainable process improvements.
• Prepare management reporting, analyze metrics, and provide actionable insights to support business decisions and performance management.

Requirements

• Or equivalent demonstrated through one or a combination of work experience, training, military experience, or education.
• Experience in Client Onboarding, Client Lifecycle Management, and Corporate & Investment Banking.
• Strong knowledge of Markets products and trade lifecycle processes, including Securities, Fixed Income, Equities, FX, Futures, Derivatives, and related post-trade activities.
• Comprehensive understanding of onboarding and regulatory requirements, including KYC, CDD, EDD, AML, Tax Documentation, ISDA, SSI setup, and regulatory due diligence.
• Working knowledge of regulatory frameworks such as FINRA, Dodd-Frank, Qualified Financial Contracts (QFC), and other applicable banking regulations.
• Ability to interpret and analyze legal agreements, regulatory requirements, client documentation, and complex operational processes.
• Demonstrated experience partnering with cross-functional stakeholders and managing deliverables across multiple teams and business functions.
• Strong analytical, problem-solving, and decision-making skills, with the ability to identify risks, evaluate controls, and recommend practical solutions.
• Proficiency in Microsoft Excel, PowerPoint, and Word.
• With experience using reporting and visualization tools such as Tableau.
• Excellent communication and stakeholder management skills, with the ability to influence outcomes and build effective working relationships.
• Bachelor’s or Master’s degree in Finance, Business Administration, Accounting, Economics, or a related field preferred.
• Effectively manage multiple priorities in a fast-paced environment while maintaining high standards of accuracy, responsiveness, and stakeholder engagement.

Wells Fargo

Wells Fargo & Company is one of the largest banks in the United States, offering consumer and commercial banking, corporate and investment banking, and wealth and investment management. Its India arm, Wells Fargo International Solutions, supports these global businesses from Hyderabad, Bengaluru and Chennai.

Wells Fargo's India centres hire finance professionals across financial reporting, accounting, tax, treasury, audit, risk, compliance, lending operations and investment operations. Many of these roles suit CA, CFA, MBA (Finance), ACCA, CPA holders and commerce graduates.

• Industry: Banking and financial services
• Headquarters: San Francisco, USA
• In India: Large international services centres in Hyderabad, Bengaluru and Chennai (Wells Fargo International Solutions)