WNS | PUN - REF114276Y_2026289994 - Accounts Receivable (DISPUTE - 4- 8 Years of Relevant Experience)

Responsibilities

• The Price Discrepancy Analyst is responsible for managing customer short-payments (DZs).
• A key function of this role is to identify trends for specific customers, districts, and reason codes and to drive the organization towards prevention of future DZs.  
• This role with also work closely with PLM, Credit, and Customers.  
• Monitor accounts receivable aging reports to identify overdue invoices and initiate timely follow-ups.
• Coordinate with Sales, Operations, and Customer Service teams to resolve disputes impacting payments Investigate and resolve customer disputes related to billing, pricing, short payments, or deductions.
• Collaborate with Sales, Operations, and Customer Service teams to expedite dispute resolution.
• Track and report recurring issues to support process improvement initiatives Perform month-end AR closing activities, including reconciliations, accruals, and aging analysis.
• Price Discrepancy Analysts are aligned by LOB and with specific districts.
• Document all disputes and resolutions in the system for audit and reference.

Qualifications

• Prior work experience- 6-8+ years preferable.
• Experience in SAP and MS Office is mandatory.
• Prior work experience with utilizing analytical skills.
• Ability to research customer short-payments and analyze data to determine root cause and trend analysis.
• Excellent written and verbal communication skills.
• Ability to work with multiple internal departments and customers.
• Excellent communication, negotiation, and stakeholder management skills.
• Analytical mindset with attention to accuracy and detail.
• Ability to meet tight deadlines and handle high-volume transactions.
• Exposure to shared services or multinational environments preferred.

WNS Global Services

WNS started in Mumbai in 1996 as an in-house operations unit for British Airways. Warburg Pincus bought a majority stake in 2002, and the company listed on the New York Stock Exchange in 2006. In October 2025 it became part of the French group Capgemini, and its shares were taken off the NYSE. WNS runs finance and accounting, customer service, procurement, HR and analytics work for clients in banking, capital markets and many other industries, increasingly with automation and AI. In India it has its head office at Vikhroli in Mumbai and delivery centres in Mumbai, Pune, Gurugram, Noida, Chennai, Bengaluru, Hyderabad, Nashik, Indore and Visakhapatnam.

Finance and accounting operations make up much of WNS's work in India. Roles span accounts payable, accounts receivable and cash application, general ledger and record-to-report, statutory and financial reporting, taxation, treasury, costing, US payroll, lease administration, and royalty reporting and audit, plus quality and process-training roles. Most are in Mumbai, Pune and Gurugram, often on US or UK shifts. Postings commonly ask for a B.Com, M.Com or MBA (Finance); several welcome CA Inter or CMA Inter candidates, and some name CA, ACCA or CPA, including roles for CA freshers.

• Industry: Business transformation and outsourced operations: finance and accounting, customer experience, procurement, analytics, HR and risk and compliance services
• Headquarters: Mumbai, India; part of the Capgemini group (Paris, France) since October 2025
• In India: Head office at Vikhroli, Mumbai, with delivery centres in Mumbai, Pune, Gurugram, Noida, Chennai, Bengaluru, Hyderabad, Nashik, Indore and Visakhapatnam